Author Archive for: Howard Tarnoff

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Why Customer Success is Not Customer Service: A Comprehensive Comparison
Customer Success, Customer experience, customer engagement, customer service

Why Customer Success is Not Customer Service: A Comprehensive Comparison

In the modern business landscape, customer satisfaction plays a paramount role in driving long-term success. To ensure that customers achieve their desired outcomes and become loyal to a brand, companies employ various strategies, including customer...
Maximizing Employee Engagement in Charitable Giving Initiatives
charity, giving, Giving Back, Giving Made Easy, Tech for good, CSR, employee engagement, Leadership, One Donation, Impact, Local, Local Impact, Corporate Social Responsibility, Customer Success, HCM, CRO, Chief Revenue Officer, charitable giving, hrtech, technology, b2b, #informationtechnology, Customer experience, #Philanthropy

Maximizing Employee Engagement in Charitable Giving Initiatives

In the previous parts of this blog series, we discussed the importance of charitable giving and how to implement it effectively using innovative solutions like the One Donation platform. Now, let's explore how to communicate these initiatives to...
Implementing Effective Charitable Giving Programs With One Donation
charity, Giving Back, Giving Made Easy, #GivingMadeEasy, Tech for good, CSR, employee engagement, Leadership, One Donation, Local Impact, Corporate Social Responsibility, HCM, CRO, Chief Revenue Officer, charitable giving, fintech, b2b, #informationtechnology, Customer experience, fundraising, #Philanthropy

Implementing Effective Charitable Giving Programs With One Donation

In our previous blog post, I introduced the importance of charitable giving in the modern corporate landscape. Now, let's dive into how to create an effective charitable giving program using cutting-edge solutions like the One Donation platform.
The Power of Charitable Giving in Today's Corporate Culture (Part 1)
Giving Back, #GivingTuesday, CSR, employee engagement, Leadership, One Donation, Corporate Social Responsibility, Customer Success, HCM, CRO, Chief Revenue Officer, b2b, #informationtechnology, Customer experience, #Philanthropy

The Power of Charitable Giving in Today's Corporate Culture (Part 1)

As the Customer Success Chief at a leading software company, I am driven by more than just increasing profit margins and improving customer satisfaction – I am passionate about making a difference in the world. In today's rapidly changing corporate...
Giving Thanks on Giving Tuesday
Giving Back, #GivingMadeEasy, #GivingTuesday, Tech for good, Impact, Local Impact, Corporate Social Responsibility, Customer experience

Giving Thanks on Giving Tuesday

Many of us gathered with those we love last week, with far too bountiful of a plate celebrating the Thanksgiving holiday. This time of year, we digest all that we are thankful for – no pun intended. Think deeper about what we are grateful for. Yet...
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